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Frequently Asked Questions

Basically you choose your industry pick a video, order it and then we contact you customize it and send it to you.

Depending on the turn around time you choose typically within 1 business day.

How soon do you need it?

We have options upon purchasing for:

  • 5-7 Business Days
  • 3-5 Business Days
  • 1-2 Business Days

Yes you get a life time license to use the video.

You can post, publish, upload, and share your video on Facebook, Instagram, YouTube, Twitter, websites, blogs, newsletters and anywhere else on the web as much as you want.

We will deliver it to you standard in an MP4 but if you need a different format just let us know when we are gathering your information to customize the video.

You sure can and we highly recommend that you do. As you know videos are one of the best returns for your clients money and why not let them purchase multiple for a great marketing campaign.

If you need to show your client, our product before purchasing without our branding let us know and we will be happy to help you.

Also keep in mind the license is for 1 end user. Which means once your client has it, it belongs to them. Thus it cannot be sold to multiple clients.

We are in the office 9am – 5pm EST Monday-Friday
Or you can email and our team would be happy to help you and try to keep a smile on your face.

We stay pretty on top of who buys which video and what market they are in. We also vault videos in areas or upon a total number of per video sales. We do this so the market doesn’t get saturated with the same video.

However things can happen and if that does contact us and we would be happy to exchange your video or customize an unreleased product.

Special pricing for non-profit organizations and causes can be made available. Please contact our customer support team so they can get more details and get your video order started.

We try to keep our clients happy and coming back. If you are ordering multiple videos (at least 4) at once we can offer you a bulk discount.

We also offer discounts on our social media sites as well as our email newsletters.

Loyalty and repeat customers are valuable to us. Our clients receive exclusive coupons and package offers via email once they sign up and or purchase.

We do and are in the works of incorporating it here on our site. Until then contact our customer support for more information.

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